Focusing on customers for products and services

Service Philosophy

Liwang company has always adhered to the service philosophy of"customer-centricity and value creation for customers."Through years of accumulation,the company has established a comprehensive customer service capability system.This system covers multiple aspects,including strategic capabilities,development support,product realization,delivery capabilities,and service efficiency.It is dedicated to responding to customer needs by integrating the company's internal strengths in design,research and development,and manufacturing.By providing coordinated services to customers,Liwang Shares aims to create outstanding value and is committed to growing together with its customers.

Service Philosophy

Provide Services

Technical Support

Technical Support

A professional technical support team provides expert consultation and solutions,as well as training on product technical knowledge and maintenance,thereby enhancing users'self-maintenance capabilities.

Maintenance and Repair

Maintenance and Repair

Provide regular maintenance services to ensure the long-term stable operation of the products.

Warranty Policy

Warranty Policy

Provide a clear warranty policy so that consumers can clearly understand the scope and conditions of the product warranty.

Training and Education

Training and Education

Regularly organize user training activities to help users better understand and utilize the products.

Service Hotline

Service Hotline

Service Network

Liwang has established a comprehensive after-sales service network to ensure that customers can conveniently obtain service support.